Terms of Service

1. Acceptance of Terms

By accessing and using Greenopia's platform, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Greenopia is a marketplace platform that connects solar energy providers with customers seeking solar installation and related services. We facilitate connections but are not directly involved in the transactions between providers and customers.

3. User Accounts

To use certain features of our platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

4. Provider Responsibilities

Solar energy providers using our platform must:

  • Provide accurate business information and credentials
  • Respond to customer inquiries in a timely manner
  • Fulfill service commitments as agreed with customers
  • Comply with all applicable local, state, and federal laws

5. Customer Responsibilities

Customers using our platform agree to:

  • Provide accurate project information when requesting quotes
  • Communicate clearly and honestly with providers
  • Respect provider time and professional services
  • Complete transactions in good faith

6. Payment and Transactions

Greenopia does not process payments directly. All financial transactions are between providers and customers. We recommend using secure payment methods and obtaining written contracts for all services.

7. Limitation of Liability

Greenopia acts as a platform facilitator and is not responsible for the quality, safety, or legality of services provided by third-party providers. We do not guarantee the accuracy of provider information or the outcome of any transaction.

8. Intellectual Property

All content on the Greenopia platform, including logos, text, graphics, and software, is the property of Greenopia or its content suppliers and is protected by copyright and other intellectual property laws.

9. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason we deem necessary to protect our platform and users.

10. Changes to Terms

Greenopia reserves the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@greenopia.com

Address: Greenopia Legal Department
Toronto, ON, Canada